(907) 929-3006 Alaska
|
(808) 518-4510 Hawaii
|
[800-NUMBER] Toll Free
Local support in your time zone, same-day hardware replacement from Anchorage, and a team that picks up the phone.
It's your busiest night. Your POS goes down mid-service. You call the national support line and get a ticket number. They'll ship a replacement unit — UPS or FedEx, won't leave until Monday, won't arrive until Tuesday at the earliest. Thursday or Friday if you're in a remote area.
Your busiest weekend, gone.
Alyeska POS is in Anchorage. We can put a replacement unit on a plane the same day and have it to you before you open Saturday morning. That's not a sales line — it's the reason our customers don't switch.
"The national brands ship Monday. We ship today."
Call (907) 929-3006 or [800-NUMBER]. You reach someone who knows your system and your market.
If your hardware fails, we can ship a replacement from Anchorage the same day — including weekends. For businesses in range, we can deliver in person.
We standardize on Ubiquiti networking at our installs. That gives us visibility into your site's connectivity — we can often see an issue before you do and call you first.
Alaska is big and we know not every location is drivable. We prioritize phone and remote resolution, but we come to you when we can.
Connectivity is the number one cause of POS downtime in Alaska. Starlink outages, ISP issues, hardware failures — most of the time the POS itself is fine, it's the connection.
We standardize on Ubiquiti routers and network hardware at our installs. Through the Ubiquiti management platform, we have real-time visibility into every site we manage. When your connection drops, we know. We'll call you before you call us — and in most cases we can resolve it remotely before it ever affects your service.
This also means we can offer cameras and phone systems as add-on services for locations that want them — all running on the same Ubiquiti infrastructure.
Call us directly
We're available during Alaska business hours. For after-hours emergencies, leave a message and we'll call back as soon as possible.
Email: info@alyeskapos.com